Privacy Policy

Introduction

aurelanzia.top S.A. ("we", "us", or "our") operates the website aurelanzia.top. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

We are committed to protecting your privacy and ensuring transparency about our data practices. This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller Information

Data Collection

We collect personal data that you voluntarily provide to us when you use our website or services. The types of data we collect include:

Personal Information

• Name and contact details (email, phone number)
• Company information and website details
• Communication preferences and enquiry details
• Any other information you choose to provide in forms or communications

Technical Information

• IP address and browser information
• Website usage data and page interactions
• Device information and operating system details
• Referral sources and website navigation patterns

How We Use Your Information

We process your personal data for the following purposes, based on legitimate business interests and your consent where required:

• To respond to your enquiries and provide customer support
• To deliver our retargeting and marketing services
• To improve our website functionality and user experience
• To send you relevant business communications (with your consent)
• To comply with legal obligations and protect our business interests
• To analyse website performance and optimise our services

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to control them, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and delivering our services
• Legal Requirements: When required by law, regulation, or legal process
• Business Protection: To protect our rights, property, or safety, or that of our users
• Business Transfers: In connection with any merger, acquisition, or sale of business assets

All third-party service providers are required to maintain appropriate security measures and use your data only for the specified purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Contact form submissions: 3 years from last contact
• Website analytics data: 26 months (Google Analytics default)
• Marketing communications: Until you unsubscribe or withdraw consent
• Legal and compliance records: As required by applicable law

When personal data is no longer needed, we will securely delete or anonymise it in accordance with our data retention policy.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Access: Request access to your personal data and information about how we process it
• Rectification: Request correction of inaccurate or incomplete personal data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request restriction of processing your personal data
• Portability: Request transfer of your personal data to another organisation
• Objection: Object to processing of your personal data for certain purposes
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us at [email protected] or +351 224 965 486.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure data processing agreements with third parties

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we operate within the European Union, your personal data is primarily processed within the EU/EEA. If we need to transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados) if you believe we have not handled your personal data appropriately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Consent: When you have given clear consent for specific processing activities
• Contract: When processing is necessary for the performance of a contract with you
• Legal Obligation: When we must process data to comply with legal requirements
• Legitimate Interests: When processing is necessary for our legitimate business interests, balanced against your rights and interests